Dawn Smith
Dawn Smith is personnel manager at Community Food Co-op in Bozeman, Montana.
      Author's Articles
| Title | Issue | Date | 
|---|---|---|
| 
              
 Why spend extra time, energy, and money on customer service enhancement? For most stores, the decision stems from poor interactions between customers and staff.  | 
                      121 November - December - 2005 | January 21, 2009 | 
